Refund policy

Due to the nature of our handmade, made-to-order, and custom garments, all sales are final. We do not accept returns, refunds, or exchanges.

Lost or Stolen Packages

Coconut & Beaches is not responsible for packages that are lost, stolen, or misplaced after they have been delivered to the shipping carrier.

If you believe your package has been lost or stolen, please contact the shipping provider directly and open a claim.

We will do our best to assist you with the claim process; however, once an order has left our facility and been handed over to the shipping carrier, we are no longer responsible for its whereabouts.

Coconut & Beaches reserves the right to cancel or refuse any order that we reasonably believe may be fraudulent, unauthorized, or otherwise suspicious.

Deadstock & Material Variations

Some of our pieces are created using deadstock and limited-availability materials. Because these materials may not be available indefinitely, slight variations may occur when a particular material is restocked or replaced.

For example, if the original trim, lace, fabric, or embellishment becomes unavailable, we may source a similar but not identical material while maintaining the overall design and aesthetic of the piece.

Have More Questions?

Please see our FAQ for answers to more commonly asked questions.

If you have any questions about sizing, materials, your order, or anything else before purchasing, please contact us at coconutandbeaches@gmail.com or send us a DM on Instagram at @coconutandbeaches.

We’re always happy to help you make an informed purchase.